Network Management and Administration

Maintenance is concerned with performing repairs and upgrades—for example, when equipment must be replaced, when a router needs a patch for an operating system image, when a new switch is added to a network. Maintenance also involves corrective and preventive measures to make the managed network run "better", such as adjusting device configuration parameters. ECS network management refers to the activities, methods, procedures, and tools that we use to connect to the administration and maintenance of your network system. Administration deals with keeping track of resources in the network and how they are assigned. It includes all the "housekeeping" that is necessary to keep the network under control.

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Server Management and Administration

Our team of engineers pride themselves in excellence and high standards in providing knowledgeable, comprehensive server administration, allowing you to concentrate on your business without worrying about the technology on which it relies. We can can provide remote server administration services to fit any budget, and we can scale management solutions to your needs.

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Hardware Services

Our hardware services range from labour only, to full on-site hardware maintenance, which includes help desk assistance, parts replacement and on-site labour. ECS provides support for most major platforms including Mid-Range systems, as well as high-end servers, workstations and peripherals.

Software Deployment

ECS provides end-to-end solution for quick deployment of large scale desktop, server and storage transitions. Our experience and deployment tools include the full range of software deployment needs, including planning, asset discovery, image development and management, integration, installation, data migration, and recycling services for desktops, notebooks, servers and storage. By offering Software deployment service, ECS is helping to maximize your IT investments. Deploying and integrating new software into clients IT infrastructure can be extremely resource-intensive, thus it requires expert's knowledge. Certainly, new and advanced software can improve the whole business performance, effectiveness and productivity but the deployment process itself can be time consuming. It usually involves complex tasks - i.e. migration of user data, integration of custom hardware, software and peripheral devices installation The main benefits that the client gets from our software deployment services are: minimized disruptions, improved efficiency, improved IT work and increased flexibility by receiving the end-to-end service.

Disaster Recovery

Every business should have a business continuity plan in place. ECS provides a well planned and detailed proposal to ensure that your business can get through a disaster and continue on in the aftermath. This plan includes crisis management, business procedures/processes and work area management. Another important, yet often overlooked part of your business continuity plan is IT disaster recovery (DR). In broad terms, this is how you deal with and prevent IT downtime. Even if every other part of your business continuity plan is executed perfectly, you remain at a standstill if your IT systems go down and stay down. And the situation will only get worse as your revenue takes a beating. Remember, Disaster Recovery Isn't the Same as Disaster Prevention There's a huge difference between disaster prevention and disaster recovery. ECS offers both as both are necessary. ECS makes sure if downtime happens you can actually get your IT back online quickly.

Security Services

ECS's Security Services help customers to maintain the confidentiality, integrity and availability of information within their organization such as: - Consultation Security Services - Vulnerability Assessment and Penetration Testing Services - Identity Management and Access Management

Infrastructure Management

Achieving business goals and objectives depends largely on the IT infrastructure. As business needs continue to evolve, management of IT infrastructure becomes imperative for better performance and enhanced productivity. Therefore, proper planning, deployment and support of IT infrastructure are critical. To help organizations manage their IT infrastructure efficiently and cost effectively, ECS offers end-to-end Infrastructure Management Services which include Consultation, Design, Implementation, Application Hosting and Remote Infrastructure Management services. ECS leverages its in-depth industry knowledge, best practices and technical expertise to enable clients to get the best out of their IT infrastructure. ECS, with its comprehensive and flexible Infrastructure Management Services, offers a unique business proposal to its clients.

Network Policy Enforcement

ECS can plan your network policy by analysing at what Internet resources company users need to do their jobs (such as access to e-mail or basic Web pages); as opposed to those resources they might like to have (such as access to streaming audio, video and social Media). Internet access is not an all-or-nothing entity; instead, it is comprised of innumerable individual information services. You are probably familiar with many of these services: Web, FTP, chat, messaging, newsgroups, e-mail, telnet, streaming audio, and video. Firewalls can be employed to individually grant or restrict traffic based on each of these services, and your network security policy should address usage of each service individually. As you begin to establish your network security policy, you need to address several issues that deal primarily with internal users' ability to access Internet-based resources and services. Many users automatically assume that if they have a computer connected to a network then they must also have Internet access. Unfortunately, the insecurities and threats of Internet have made unrestricted access to the Internet a thing of the past in most organizations.

VoIP Telephony

ECS offers Cost effective technologies service for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet.